We don't just give you software. We run it for you.
DeskStack is a fully managed helpdesk. Our team handles setup, migration, configuration, and ongoing maintenance — so you get a working support desk without the project overhead.
A done-for-you support desk.
From migration to launch and beyond — handled by people, not a ticket queue.
Guided onboarding & setup
We install, connect your channels, apply branding, build workflows, and run a full launch checklist — with a dedicated onboarding specialist.
Migration from your old tool
Zero-downtime migration from Zendesk, Help Scout, Freshdesk, or Gmail/Outlook — including your full conversation history.
Custom config & development
Workflows, routing, custom fields, ticket-number formats, bespoke modules, dashboards, and integrations built for you.
Branded as yours
Your logo, colors, domain, and branded templates — it looks like your product, not ours.
Fully managed hosting & support
Private instance, hosting, updates, patches, managed & off-site backups, proactive monitoring, and human support — zero DevOps for you.
Training, content & deliverability
Team training, knowledge-base and canned-response authoring, and email deliverability setup (SPF/DKIM) so you launch ready.
A true managed service.
Need more than setup? We build it.
One-time projects, delivered by our team — from migration to custom development.
Data migration
Move from Zendesk, Help Scout, Freshdesk, or Gmail/Outlook — full history included, without disrupting your live support.
Custom development
Bespoke modules and integrations built for your workflow. We've shipped 14+ custom modules in-house.
Custom dashboards & reports
Tailored reporting and BI feeds into your analytics stack, built around the numbers your team actually tracks.
Training & enablement
Hands-on team training, plus knowledge-base and canned-response authoring so you launch ready to go.
Email deliverability
SPF, DKIM, and domain setup handled so your replies land in inboxes, not spam folders.
Process & workflow audit
A review of how your team works today, with best-practice configuration to optimize routing and response.
From kickoff to live in three steps.
Discovery call
A short call where we learn your channels, workflows, and goals.
We build & migrate
Channels connected, branding applied, workflows configured, and your data migrated — done for you.
Launch & support
Your team goes live, and we keep everything hosted, monitored, secure, and up to date.
Helpdesk install, channel connection, custom branding, and full configuration, handled by our team.
Let our team set you up.
A setup plan built around your exact support workflow.